Important information about the use of this website

Your use of this website (the website or this website) is governed by these terms and conditions. Please read them carefully.

If you do not accept these terms and conditions, please do not continue to use the website. In particular, your attention is drawn to the sections below about “Our liability to you”, “Information and materials on this website”.

We may occasionally change these terms and conditions by updating them on this webpage. You should check them from time to time to ensure you are happy with any changes. These terms and conditions were last updated on 3 July, 2017.

About us

This website is owned and operated by Chargemaster Plc (“Chargemaster”, “us”, “we”). Chargemaster’s main address is at Mulberry House, Capability Green, Luton, LU1 3LU, United Kingdom.
More information about Chargemaster can be found at

You can contact us by email at:

Information and materials on this website

Please note that the information contained on this website is given for general information and interest purposes only. While we try to ensure it is accurate and up-to-date, you should not rely on this information and we are not responsible for any action you may take based on this information. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website. In particular, you are advised to obtain specialist advice from an appropriately qualified expert in relation to all technical aspects of charging your electric vehicle.

The charge point information and maps on this website are partly obtained from third party sources and as a result we cannot guarantee that they are accurate, complete or up-to-date. Please also be aware that parking fees may apply at the charge point locations shown on this website. We cannot guarantee access to parking bays or charging points shown on the maps

We have made this website available to you for your personal non-commercial use. We do not give you permission to do anything with this website except to browse its contents and use any other facilities we make available to you.

This website and all the materials contained on it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use. Materials include, but are not limited to, the design, layout and appearance of this website as well as audio and video recording, graphics, text, images, stories, comments, documents, downloads, and other content on this website.

You must not copy, redistribute, republish or otherwise make the materials on this website available to anyone else without our written consent, except for your own personal non-commercial use.

You must take care not to do anything that could harm this website or the computer systems which host this website.

Our liability to you

For further information about your legal rights and how they may be affected by these terms and conditions including this section on our liability to you, we advise you to contact your local Citizens Advice Bureau.

These terms and conditions do not exclude or limit our liability (if any) to you for any matter which it would be illegal for us to exclude or limit or to attempt to exclude or limit our liability.

We are not responsible to you for any losses you may incur which were not a foreseeable or obvious consequence of us breaching these terms and conditions – for example, if you and we could not have anticipated those losses before or when you access this website or it was not obvious that those losses would result.

While we try to ensure that this website is functioning correctly, this may not always be achievable. We do not guarantee that this website will be available all the time or at any specific time. 

We take steps to ensure that this website is free from computer viruses and other harmful computer programs. However, we cannot guarantee this due to the nature of the Internet. You are advised to use appropriate firewall and anti-virus software to protect your computer and data.

We do not guarantee that this website will be compatible with all or any hardware and software which you may use.

We are not responsible to you for losses which you suffer due to any event beyond our reasonable control.

Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost business data, lost profits or business interruption.


This website may contain links to other websites over which we have no control. Such links are supplied solely for the convenience of users. We are not responsible for the contents or reliability of the linked websites and do not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. We do not guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Providers of other websites may place text-based links to pages on the website without seeking our permission. However such links must not open this website pages into frames within another website. Pages from the website must be loaded into the user’s entire browser window.

The use of the EV Experience Centre logo or Chargemaster logo or the logos of any associated or subsidiary organisations must not be used for promotional or linking purposes unless prior approval in writing has been given. Please contact us for further details on obtaining such approval.


Other information of which you need to be aware

We may withdraw your permission to use this website or use any facilities on this website if in our view you have seriously failed to comply with any of these terms and conditions.

We may modify this website at any time, for instance to comply with changes in the law or to add new features.  We will try as far as possible to ensure that any modifications do not reduce the quality of the website.

We reserve the right to withdraw, suspend or discontinue any functionality or feature on this website at any time.

These terms and conditions and all communications between us regarding them and/or the website will be conducted in the English language.

Neither of us intend that these terms and conditions will be enforceable by anyone except us and you by virtue of the Contracts (Rights of Third Parties) Act 1999.

English law applies to these terms and conditions and all matters relating to your use of this website.

If any dispute arises between us in relation to these terms and conditions or your use of this website and you want to take court proceedings, you must do so in the English courts.

Come visit us today

We are there to help you get the most out of your electric car and help you every step of the way. Come and visit us at the EV Experience Centre in centre:mk for more information on the benefits and the chance to try out our different models on the market, completely commitment-free.